Spring/Summer 2012 Altarum Survey of Consumer Health Care Opinions - August 2012

Spring/Summer 2012 Altarum Survey of Consumer Health Care Opinions - August 2012

The Spring/Summer 2012 Altarum Survey of Consumer Health Care Opinions report covers several areas. To begin, it describes consumer health characteristics, cost sharing, and general perceptions about satisfaction with care. Next, it describes consumers’ preferred roles in decisions about health care and characteristics associated with wanting an active role.

The report also summarizes consumer experience asking about price and quality of care and consumers’ confidence in finding and applying information to find better or less expensive care. It covers consumers’ use of technology for non-health-related purposes and whether familiarity with technology influences use of technology for health care-related reasons.

Respondents also provided general information about trust of their own care providers. In addition, this report describes consumer reactions to proposed Food and Drug Administration initiatives, giving consumers more control of diagnosis and treatment of chronic medical conditions.

Download the complete report: Spring/Summer 2012 Altarum Survey of Consumer Health Care Opinions

 

Summary of Spring/Summer 2012 Altarum Survey of Consumer Health Care Opinions:

  • Societal trends point to more consumerism in the future. View the results.
  • Familiarity with online and mobile technologies increases likelihood of comparison shopping in health care. View the results.
  • Shopping patterns for other services carry over to shopping in health care. View the results.
  • A majority of consumers support the idea of self-diagnosis and self-prescribing. View the results.
  • Consumers underestimate the likelihood of receiving unnecessary care. View the results.