February 27, 2019
Ann Arbor, MI — Altarum today announces the launch of a three-year culture change initiative in six major nursing homes under a project funded by the Michigan Department of Health and Human Services with Civil Monetary Penalty (CMP) funds.
The project, entitled Accelerating Quality Improvement for Long-Stay Residents in Michigan Nursing Homes Using Culture Change, aims to improve staff skills and operational practices and protocols in the participating homes, and is being managed and evaluated by Altarum, a nonprofit health care research and consulting organization based in Ann Arbor.
Participating Michigan homes—a mix of government-owned, for-profit and nonprofit entities—are Beacon Hill at Eastgate, Metron of Forest Hills, Metron of Big Rapids, Spectrum Health Rehabilitation and Nursing Centers-United and Kelsey, and the Martha T. Berry Medical Care Facility.
"Culture change" is the common name for a global initiative focused on transforming care for elders and individuals living with different abilities. It advocates for a shift from institutional methods of care delivery to practices and protocols that put the values and practices of the person first.
The Michigan project will center on education and coaching from The Eden Alternative®, a global non-profit organization dedicated to creating quality of life for elders and their care partners. The training is designed to help staff implement practices and protocols that gradually shift from institutional patterns of service delivery to care that is more individually tailored and oriented to honoring the voices and choices of the residents and those working most closely with them. It will emphasize closer connections between residents and staff, and how to configure daily operations to reflect the needs and preferences of each individual.
Altarum’s Program to Improve Eldercare will assess the impact and sustainability of culture change education by monitoring selected clinical quality measures, by analyzing quality-of-life reports from residents, family members and staff, and by assessing the economic impact. Anne Montgomery, Deputy Director of the Program to Improve Eldercare at Altarum, explains that “we will meet the participating nursing homes where they are and work within the realities of each home. Each will build on what they have already done.”
Altarum’s Sarah Slocum adds that “the communities we’re working with are all focusing on how to make life better for each resident, but what works will be somewhat different from home to home. We’ll measure the varying impacts.” Slocum served as Michigan’s Long-Term Care Ombudsman from 2003 to 2016.
The six nursing homes participating in the project are eager to begin work:
Jill Vitale-Aussem, Eden Alternative President and CEO notes that “Eden Alternative Path to Mastery Guide services, a critical piece of this project, will provide dedicated consulting services to each nursing home, equipping teams with the information, skills and resources to drive and sustain this transformation long past the life of the project.”
Download this presentation to learn more about the project.