Sharing Protected Health Information (PHI) is an important part of delivering quality health care. However, physical and behavioral health (BH) providers in Michigan still struggle to navigate the laws that govern the exchange of PHI, particularly when sharing BH information.
Figure 1: Prior to the start of our training, over half of Michigan providers participating needed help understanding the complexity of consent
In 2019, Altarum’s team of public health professionals, BH specialists, regulatory analysts, graphic designers, and implementation experts partnered with the Michigan Department of Health and Human Services (MDHHS) to increase information sharing between physical and BH providers.
With funding from the Michigan Health Endowment Fund, we created ‘The PHI Consent Tool’ and its companion video series to help payers and providers navigate confusing State and federal legislation: www.michigan.gov/PHIConsentTool.
We also updated MDHHS resources, delivered training webinars, answered stakeholder questions, and kept payers and providers informed about key legislative changes.
Finally, we launched a statewide survey and held dialogue sessions to reveal what motivates payers and providers to share BH information electronically, what stops them from sharing, and what resources they need to increase sharing.
Through this work, our program uncovered:
Among behavioral health clinicians, physical health providers, payers, and healthcare leaders in Michigan, our program significantly increased:
Contact us today to learn more about our work, results, and recommendations: MI.email@example.com