Helping Communities Address the Opioid Crisis

Learn how our work on the opioid crisis has helped an Ohio county implement a coordinated and effective response.

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Lorain County, Ohio was struggling with a high rate of opioid overdoses. A local foundation enlisted Altarum to aid the community in creating a roadmap to guide the response and ensure efficient use of all available resources. We employed a three-phased approach of analyzing the problem, engaging the community in strategic planning, and identifying best practices and recommendations for action.

Our Approach

During Phase I, we completed an environmental scan and identified geographic gaps in the distribution of the county’s existing local treatment and recovery services. In Phase II, we conducted interviews and held focus groups with dozens of local stakeholders, including professionals in recovery service, health care, government, and faith-based and criminal justice organizations. And in Phase III, we reviewed evidence-based practices to address the opioid crisis that are relevant to the community.


We assembled this information into a roadmap that the community is now implementing. Because of our work, the county is employing effective practices informed by evidence, coordinating care more efficiently across organizations, and directing resources where the need is greatest.

Helping Communities Address the Opioid Crisis Contact

Contact Us

Chantell Frazier

Chantell Frazier  - MA, PhD

Deputy Director, Behavioral Health

Areas of Expertise
  • Quantitative & Qualitative Research
  • Survey Design
  • Mental Health and Vulnerable Populations

Chantell Frazier is a medical sociologist and expert on women’s health; veteran and military health; patient experience; and health equity, particularly access and quality of care for women of color. In her evaluation work with the Veterans Health Administration, she developed metrics and criteria for measuring the effectiveness of suicide prevention and mental health services, including physician opioid prescribing practices. Her work has been published in Health Affairs, the Journal of Patient Experience, AIDS and Behavior, and numerous government reports. Chantell earned a doctorate degree in sociology from Syracuse University and a bachelor’s degree from DePaul University.