Strengthening Missouri's Crisis Response Workforce

Overview

As Missouri continued building its behavioral health crisis system, leaders recognized that workforce development would be critical to success. Professionals across the crisis continuum needed training that reflected both best practices and the realities of responding to people in crisis.

Challenge: A Need for Consistent, Scalable Training

Missouri sought to strengthen the skills of crisis call center staff, mobile crisis responders, and other behavioral health professionals. The state needed consistent, scalable training resources that could support workforce development across multiple regions and care settings.

Solution: Comprehensive Statewide Training

Altarum partnered with the Missouri Behavioral Health Council and Missouri Department of Mental Health to design and deliver a statewide crisis workforce training program. The work includes virtual learning modules, in-person training, train-the-trainer resources, and ongoing support designed to build workforce capacity across Missouri's crisis response system.