Altarum to Present at 46th Annual Conference of the National Consumer Voice for Quality Long-Term Care

Monday, November 14 - Wednesday, November 16, 2022

Baltimore, MD


Date & Location

Mon, Nov 14 - Wed, Nov 16, 2022

Lord Baltimore Hotel
20 W Baltimore Street
Baltimore, MD 21201

Host Organization

National Consumer Voice for Quality Long-Term Care

Join Altarum’s Delivery System Transformation Program Director Sarah Slocum at the National Consumer Voice for Quality Long-Term Care’s annual in-person conference from November 14–16, 2022 in Baltimore, Maryland. This year’s theme is “Shaping the Future.” In addition to serving as Chair of the Consumer Voice Leadership Council, Sarah will lead a workshop during the event.

Because of public concern about substandard care in nursing homes, the National Consumer Voice for Quality Long-Term Care was formed in 1975 as the National Citizens’ Coalition for Nursing Home Reform. It has since grown to be the leading national voice representing consumers in issues related to long-term care and works to ensure that consumers are empowered to advocate for themselves. The organization serves as a primary source of tools and information for consumers, families, caregivers, advocates, and ombudsmen seeking to ensure quality care and quality of life for individuals residing in long-term care settings.

Ms. Slocum’s workshop on Wednesday, November 16th from 10:30–11:45 am, “Nursing Home Quality Improvement through Culture Change: Quality of Life and Good Clinical Care Need to Go Hand in Hand,” will share how Altarum’s Systems Change Tracking Tool (SCTT) can identify and measure progress towards the uptake of person-centered care practices in six Michigan nursing homes. Additionally, she will describe the importance of transformation to person-centered care in residents’ lives. Workshop participants will learn how SCTT results, in combination with the CMS prioritization matrix, can be used to hone in on immediately actionable and impactful areas for quality improvement.

The session will also highlight data from the project as well as findings from interviews and focus groups that showed how the adoption of changes based on person-centered principles helped these homes weather the pandemic. The project is being replicated in Tennessee and in Kentucky with groups of eight nursing homes each—adding a Resident version of the SCTT to gain more insight on the resident experience during a culture change transformation.

The November in-person event is currently at capacity. Join a waitlist or register to attend the virtual event which will be held online December 8–9, 2022.