Workforce Registry Drives Visibility, Training, and Hiring

Most states face persistent shortages and high turnover in the direct care workforce for individuals needing long-term services and supports, and demand is projected to grow 44% by 2035. Individuals needing care are struggling to find qualified caregivers. Agencies and other employers must deal with:

• Inefficient matching between workers and job opportunities;
• Lack of streamlined systems for tracking qualifications; and
• No unified platform for state-approved standardized training.

Solution: A Modular Platoform for Workforce Management

DirectCareCareers.com (DCC), jointly developed by Altarum and ADvancing States, addresses these gaps. Launched in 2022, DCC is a secure, modular platform that enables real-time direct care workforce management. Texas, North Dakota, Colorado, and Pennsylvania MCOs are using DCC.

With user-friendly content management and a flexible learning management system, states can configure DCC to fit their needs:

• Custom profiles for employers, agencies, workers, and state
  administrators;
• Automated job matching with tag-based postings and instant alerts;
• Integrated learning center powered by Moodle LMS to track training certificates; tailored content from University of Wisconsin-Green Bay coming in 2026;
• Credentialing repository for states that opt in;
• Real-time reporting on workforce stats, jobs, training, credentials; and
• Flexible modular design for state-specific solutions.